Terms

Products Or Services Provided

  • Products

Mdf wargame terrain and buildings

Hobby essentials such as storage and work areas

  • Services

commission design and laser cutting

 

Prices And Payment

prices for products are found on the relevant pages in the store section

prices for commission will be provided when enquiring about a commission upon receipt of enough details

 

Shipping And Delivery

products can be shipped to the following areas United Kingdom, Europe, USA, Canada and Australia

Delivery Timeframes

Orders are normally shipped within 3 working days

shipping to the united kingdom usually takes 3-5 working days but can take up to 14 working days

shipping to Europe normally takes 7-10 working days but can take up to 20 working days

shipping to USA, Canada or Australia normally takes 10-14 working days but can take up to 30

 

Lost orders

If an order is lost by the shipping company please let me know and we can discuss sending a replacement or issuing a refund.

Damaged orders

If an order is damaged upon receipt of pictures of the damaged parts i will replace these parts.

 

Returns

I offer a 14 day no questions asked return policy in compliance with the uk long distance selling act.

If there is an error, such as a piece missing or damage, please contact me and i can send out replacement parts immediately

 

Intellectual Property Rights

The Site and its original content, features and functionality are owned by Wargame-Model-Mods and are protected by

international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

 

Governing Law

This is in accordance with the laws of England

 

Privacy statement

Wargame Model Mods does not sell customer data to other companies, and will never share customer/visitor data with a 3rd person/party, outside of those necessary to provide services and products related to the business.

 

This privacy policy explains how Wargame Model Mods collects and uses personal information about you when you use the website

 

Please note, any transactions completed by Paypal are also subject to the Paypal privacy statement.

 

What information does Wargame Model Mods collect?

I/Wargame Model Mods collect your data when you register an account, place an order for products and services, leave a review, or contact me through the online form. You must positively accept this privacy policy, in doing so give Wargame Model Mods lawful basis for processing your data.

 

Data collected includes:

  • Name

  • Address

  • Email

  • Phone or fax number

 

Information is also collected when you voluntarily complete customer surveys, provide feedback, participate in competitions, use the ‘recommend a friend’ function, or guestbook.

 

Website usage information is collected via cookies.

How will the information be used?

The information is needed to process your order, manage your account, and if you opt in to email newsletters, to email you about other products and services that might be of interest to you.

Sharing your personal data

Your data may be shared with the following third parties:

  • Payment processors: Paypal

  • Google Analytics for website analytics

  • Couriers and shipping providers, including (but not limited to): Royal Mail and UPS

  • Website developers who maintain this website

 

Wargame Model Mods will not sell your information to other companies for marketing purposes.

Right to access, correct, restrict and erase your data

Under UKGDPR you have the right to request a copy of the data Wargame Model Mods holds about you. Use the details on the Contact Me page.

 

You have the right to ask Wargame Model Mods to correct or remove information you think is accurate.

 

You can ask that Wargame Model Mods erase your data if it is no longer needed for the original purposes it was collected for.

Retention of personal data

We will keep your data for as long as it is needed in order to fulfil the purposes set out in this policy, or to comply with UKGDPR and national consumer rights regulations. When Wargame Model Mods has no ongoing legitimate business need to process your data, it will be deleted or anonymised.

Cookies

Cookies are small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or other device by the user’s web browser. Cookies are placed on the device used to access a website, and more than one cookie may be placed on a user’s device during a session.

 

This information is used to track visitors to the site and analyse website activity. It is anonymously shared with Google Analytics to provide service information on website usage.

 

Cookies are also used to track your account online, and log you back in when you return.

 

More information on cookies can be found here: https://www.aboutcookies.org/ 

 

You can set your browser to not accept cookies or remove cookies from your browser. Some website features may not work as a result.

Links

This website contains links to other websites. This privacy policy only applies to this website, and Wargame Model Mods is not responsible for your privacy or the content of any other websites linked from https://www.wargame-model-mods.co.uk/

Changes to this privacy policy

Wargame Model Mods keep this privacy policy under regular review and any changes will be placed on this web page. This policy was last updated in February 2022.